This is not only known for its products but also for its comprehensive and reliable post sale services as well. They have their own service centers to assist the customers in repairing and finding solution to their problems. The customers can also make the repair requests online, with going through much trouble. The whole process to make online request is simple, easy and fast, not taking more than just a few minutes and once you are done, you will possibly find the easiest solution to your problem.
Step By Step Guide:
- To make the online repair request, the first step is to visit the official website www.att.com/repair, using internet web browser.
- On the home page, you have to choose your location and after that make selection either personal or business regarding your problem.
- After that give out the ZIP code in the given field if you are new customer here.
- If you are existing user then enter “Home Phone Number” and click on ‘Go” button and move on the next page.
- Then provide your contact number and click on the option for “go”, to proceed.
- Next you are supposed to select the type of service that you would like to access and the problem that you are facing such as wireless.
- Then you need to select the defected device as per instructions.
- You can either pick your device by browsing the list or by photo and then click on the option for “save selection”.
- Then on the next page you will be able to see the details of the devices and troubleshoots.
- Carefully follow all the instructions given, to request customer repair online.
- An access to computer with safe and secure internet connectivity.
- To make customer repair request, you must be a client of this company
This is an American based international telecommunication company, which was originally established on 5th October, 1983 by none other than Alexander Graham Bell, the father of modern communication. The company has its head quarters located in Whitacre Tower, Downtown, Dallas, Texas, United States of America. Their goal is to provide the quality, excellence and reliability to their clients and taking care of their convenience, through their efficient services including broadband, telephony, line fixing, internet services and much more. It has proved its name as one of the leading companies by ranking as the third largest company in Texas. They serve the people in many different states all around the America.