It is the subsidiary of the Best Buy Company and was founded on 16th June 1994 in the city of Richfield Minnesota. It provides the basic accessories and services related to computer and the biggest benefit is that a person doesn’t needs to go to its franchise necessarily but can also avail the services through online facilities and the facility of an emergency call along with the 24/7 help available online. It not only has the clients of residential o commercial types but it also has the successful online services via remote along with its out store and in store services.
Why is the Geek Squad taking the Customer Survey?
Customer’s evaluation is very necessary to know so that the administration can find out the errors and flaws which their customers have to face or feel are present in the services so that improvements and amendments can be made. To achieve this goal the Geek Squad is taking the Customer surveys. Plus it is also a good way to make the customer feel that his opinion holds a great value.
- You must have a computer along with an internet access.
- You must be a customer of the Geek Squad plus you must have visited it recently.
- You must have the receipt of the Geek Squad from your last visit which is necessary to take part in the survey as it has the service order number.
- You must have a valid e-mail address.
Step By Step Procedure:
- Click on the link www.geeksquad.com and you will be directed to the website of the Geek Squad so that you can take part in the survey.
- Once you have selected your survey initiating option then you will need your service order number.
- Enter your service order number which will be present on your receipt and the survey will begin instantly.
- The survey questions are carefully selected and the questions selected are helpful for the administration to find out what do the customers think of their services.
- Answer the survey questions basing on your experience which you had while visiting the Geek Squad.
- Once all the questions have been answered you must provide your essential information as you will be automatically added to the sweepstakes competition and will have a chance to win a $5000 Best Buy gift card as a lucky winner.