James Cash Penney founded his company Over 110 years ago, with a mission to treat his customers with fairness and integrity. J. C. Penney Company, Inc. (NYSE: JCP) is has been reorganizing and remodeling continuously , since its inception in order to gain market leadership both in store retail and online retail businesses .The company is committed to enhance value addition to its customers through its store re-invention and various other web based initiatives.
The Company’s slogan of treating the customer “Fair and Square “ Is reasonably depicted in its exceptionally cataloged product assortments , best in class customer service and best in market promotional discounting offers.
Reasonable technical, physical and protective safeguards are placed to ensure security against unauthorized access.
Talk To JC Penny Survey
The survey is administered by a third party survey management company called Service Management Group, Inc. The survey collects personal information like name, email address, transaction information, IP address, domain, internet browser and Operating system type.
Eligibility Criteria For The Survey
All citizens and legal residents of USA above 18 years of age can participate in the survey through their website
- If you bought something from
Step Wise Guide To Participate
- Visit the website Given Below
- Enter the twenty two digit access code printed at purchase receipt front.
- Choose your visit type (salon, charge payment, purchase , order pick up, gift buy etc.)
- Rate your overall satisfaction level
- Provide feedback on product availability, product quality, customer service and fitting room.
- Provide feedback on staff friendliness, price fairness, return and exchange policy offered.
- Provide input on problem staff’s attention level, waiting time, variety of products, Store layout.
- Provide input on food brands availability, staff attitude, and help of customer support staff.
- Tell about your fitting room experience, staff response to pricing questions and judge the price for value you paid.
- Indicate whether you wish to enter sweepstake and agree to abide by rules of sweepstake as per company policy.
- Give personal information like gender, zip code, name, phone number email and age to get you registered as a participant in sweepstakes.
- Wait till next week before you fill out your next online survey.
Privacy statement explains online privacy practices in detail. Personal information collected is used in survey integrity management, website management, business research and for fulfillment of incentives. Under exceptional circumstances like fraud prevention, legal rights enforcement, transfer of assets to other concern (merger, buyout); disclosure may be made to third parties but on strict covenant of confidentiality of information.
- If you want to change your response at any stage you can go back and change at any stage before pressing “Next” on the last screen that submits your form.
- If the session expires or net connection breakdowns your information is not wasted and you can still start afresh.
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- Survey Home Page:
- JcPenny Support: