Caribou Coffee Company is the second largest in the United States after the Starbucks and it is an expert in coffee and espresso retailer. It was founded 1992 and its head quarter is in Brooklyn Center, Minnesota, United States. They sell delicious coffee, tea and mouth watering bakery goods in about 415 coffee houses in 16 states of the United States and in the District of Columbia plus about 126 franchise locations worldwide which are also running successfully because of its amazing taste and quality. Its coffee roasting facilities are in the Minneapolis metropolitan area.
The idea of the Caribou coffee came in to the mind of a newlywed couple John and Kim Puckett on a trip to Alaska and they started the first Caribou Coffee store and invested their money in it and soon their hard work paid and now it is the second largest coffee retailer.
Customer Survey Management
To know what the customers think about a specific company or a restaurant is very important for the company’s or store’s management because it is the customer who are the cause of success of a specific restaurant or store that is why they management of the Caribou Coffee is taking surveys to know what kind of new changing does the customer demands and what is the level of their customer’s satisfaction. To make more and more customers take part in the survey they are giving coupons at the end of the survey so that you can get discount on you next bill of Caribou coffee restaurant.
1- You must have a computer with an internet access.
2- You must have a Caribou receipt which was given to you at your last visit at the Caribou Coffee house.
Step By Step Procedure:
1- Click on the link www.tellcaribou.com and you will be directed to the website of Caribou Coffee Customer Satisfaction Survey.
2- Now provide your survey code and the time at which you visited the Caribou coffee house and both these information can easily be found on your receipt.
3- Now make sure that the information you have provided is not faulty or inaccurate and then click on the option marked as “Start”
4- In order to finish the survey follow the directions and answer the questions of your survey based on the experience of your last visits with complete honesty.
5- On the completion of the survey you will be rewarded with a coupon code which you can redeem at your next visit.