UPS Store Customer Experience Survey

The UPS store customer experience survey is an entry to the NO Purchase necessary sweepstakes with. It is a survey that is conducted on behalf of franchisor MBE Inc., .The survey s powered by Vovici. The survey does require full name and email address etc from persons seeking an entry into the sweepstakes but this information is never shared with any third parties.


All entrants of must be legal residents of USA or District of Columbia who have attained the age of majority i.e. 18 years in most states , except;

  1. Employees of official sponsors- Mail boxes Inc., and sweepstake administrators e-Prize , LLC
  2. Employees and  owners of franchisees and
  3. Family members of each such employee or franchise owner (as above)

Please note that to enter the survey you must have a recent purchase receipt from any of the UPS centers which is not more than 30 days old.

Step Wise Guide

  1. Go to the and chose Customer services from the following Support menu at the bottom of the page.
  2. Find the link to Customer experience survey or click it @ This will lead you on to the survey page powered by vivio.
  3. Now enter store number transaction date and id and register number from receipt. Click Next and chose to enter dollar amount if any on the receipt.
  4. Indicate how often you visit the store and click next and indicate length of your association with store as a customer, your views on quality of customer’s services and convenience of UPS store location.
  5. Write in a few line about your recent store visit, your level of satisfaction of this visit and tell if you would prefer recommending to your friend also further refine your answer on whether you would like to go buying at the same location or not.
  6. Now answer a few store layout questions like store appearance, value for money, availability of products and ease of use.
  7. A little on functionality of equipments and customer services assistant’s expertise and your awareness of the services.


You could enter the customer experience survey of UPS Store at any time before end of monthly drawing period at 11:559 pm on last day of the month and get a free entry to the monthly sweepstake drawings.

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